Nickname: The Back Up
Shelley is officially our Treatment Co-ordinator. What that means is she keeps us AND you organised. She is the kind of person who can jump in anywhere and somehow, she’s always on top of what’s going on: reliable, dependable, and there.
Why we love Shelley: Have you ever walked into a surgery and felt like you were just a number? The thing is, Shelley absolutely gets that. She loves nothing more than reassuring our patients they’ll get over their fear. With a quiet steadfastness about her, we can’t but love Shelley.
What’s her back story:
My pathway to dentistry started way back in primary school when I would help the dental nurses who visited to set up for the day’s work. I remember really enjoying it and when a friend let me know she was leaving her job at a local dental practice, I grabbed the opportunity with both hands. It’s been a really good decision and looking back now, I wouldn’t have done anything else.
What makes Shelley tick?
Would you believe me if I said the people I work with and the patients? It sounds cliched, I know, but it’s true.
Over and above the work, which I love, the thing that gives me the biggest buzz is helping the patients, especially those that are struggling with their fears. When you get to know them on a personal level after ten or fifteen years, they become more than patients; that’s when they’re family.
Being part of a transformation in a person is one of the most rewarding things you can do. I feel like we’re changing dentistry.